FAQ

Do you supply props?

Yes, we provide a variety of fun and relevant props. Supplying your own is an option. At your request, we can customized props for your event for an additional cost.

How much space is needed?

Our open air booth is compact and able to operate in a minimum of 5x5 space . However, a 10x10 space works best. A minimum space of 10x10 is needed for the Capture 360 booth and our enclosed booth option.

Do you provide backdrops?

Yes, after we have attained the details of your event we will recommend standard backdrop options. Custom backdrop creations can be created for an additional cost.

Is a deposit required?

Yes, a deposit is required to reserve your for your event date and times. Reservations for the Capture 360 require a 30% deposit. All deposits are non-refundable. All custom request must be paid in full 2 weeks prior to the event.

How long does it take to set up? Are there fees for idle time?

We will arrive to your event an hour prior to the specified start time unless a setup time is specified.

An additional fee my apply.

Idle time is when the equipment and staff are onsite but the booth is not operational. This is an option we offer at a reduced rate, to ensure you maximize full use of the rental and not paying full price for down time. A $50 per half hour idle fee will apply.

Do you have Cancellation Policy?

Yes. Although all deposits and any additional payment are non refundable. If for any reason your event is cancelled or postponed and we are given a written 30 day notice, we will do our best to accommodate you with servicing a future event.

How many pictures can we take during the event?

Until your heart is content and your cheeks hurt.